OWI CLIENT/VISA APPLICANT GENERAL TERMS & CONDITIONS

 

OWI Australia (OWI) is delighted to provide OWI clients and visa applicants with immigration assistance, including for visa applications and other visa and immigration support services.

 

OWI Australia (LPN 5510196) aims to provide you with excellent and professional visa and immigration services to clients around the world who wish to enter into Australia by temporary, permanent or bridging visa, for any lawful reason, including for work, business, education, family, humanitarian, holidays, special events, immigration and citizenship.

 

By engaging OWI to provide visa and immigration assistance to you, you (or your firm as the case may be) agree to the terms and conditions as specified in the “Confirmation of Appointment of OWI Australia” email correspondence and these General Terms and Conditions. These General Terms and Conditions incorporate the OWI Website Terms of Use and Privacy terms and conditions.

 

By the Confirmation of Appointment, you agree to appoint OWI to provide you with visa and immigration assistance and to represent your interests in working with the Australian Government - Department of Home Affairs (DOHA) and other Australian government and non-government organisations as required, for you to obtain your Australian visa(s). Please read these general terms and conditions carefully to ensure you understand your rights and obligations arising from the Confirmation of Appointment.  

 

These general terms and conditions of appointment are consistent with the laws of Australia and the laws applicable to legal practitioners of Australia, because OWI is ultimately owned and controlled by an Australian Legal Practitioner (Hugh Piper) approved by the Australian Government and High Court of Australia and State Courts to practice immigration law and to represent clients in Australian tribunals and Courts, if needed.

 

Fees Charged by OWI

 

OWI charges fees to you the Client / Visa Applicant at the rates and in the amounts disclosed and as estimated in the Confirmation of Appointment email correspondence.

 

OWI fees relate to time charges and the nature of the services provided to you by OWI Australia. OWI fees exclude Australian Government fees and charges (such as visa lodgment fees for example) and other fees and costs required to be paid to third parties involved in the immigration and visa application services, such as for e-medical reports, language classes, police checks, etc.

 

OWI fees and charges may also include costs and disbursements paid by OWI on your behalf with your prior approval, for the purpose of providing you with the immigration and visa application services. In Australia, all fees charged by OWI must include “Goods and Services Tax” (GST), an Australian Government tax of 10% of the OWI fee, which OWI must pay to the Australian Taxation Office, when the client pays the OWI fee.

 

OWI Australia will send you an invoice for the OWI Fees from time to time as set out in the Confirmation of Appointment.

 

Termination of the Appointment of OWI.

 

You may terminate the appointment of OWI Australia at any time by notifying OWI Australia. There is no cost or penalty for terminating our services and no reasons need to be given for the termination. OWI Australia respects all clients and visa applicants in the same way and will not question or object to the termination of its services.

 

OWI Australia will also act and advise to the best of its ability so that its clients and visa applicants obey all Australian laws. OWI may terminate its services for any client / visa applicant at its discretion with reasons given, and will protect its own interests if and when any client or visa applicant contravenes Australian law or behaves unethically or disrespectfully towards any OWI Consultant or third party.

 

OWI Australia Electronic Communications and Transactions with Client

 

Pursuant to Australian federal and state electronic transactions laws and to the extent permitted by those laws, the client, visa applicant and OWI agree and consent to the use of electronic signatures and electronic communications to create legally binding obligations and undertakings for the purposes of any visa application and other immigration services provided by OWI. 

 

OWI Australia Client / Visa Applicant Documentation

 

On completion of the immigration and or visa application services, OWI will retain electronic copies of relevant client and visa application documents. All original documents if any provided by the client and or visa applicant will be returned to the client / visa applicant.

 

The Australian Laws Governing the Appointment of OWI Australia

 

The appointment of OWI Australia and the specific and general terms and conditions of appointment of OWI is governed by the federal and state laws of Australia.  These laws include the uniform laws and rules applicable to the legal profession and the contractual relationship between Australian lawyers and their clients. 

 

OWI Client / Visa Applicant Acknowledgement of and Agreement with these General Terms and Conditions.

 

By appointing OWI Australia in accordance with the Confirmation of Appointment, the client / visa applicant agrees to these General Terms and Conditions.

 

OWI Website Terms Of Use

 

Dear OWI web site visitor / user. By visiting and or using the OWI website you agree to the following conditions:

 

Whilst OWI Australia uses its best endeavours and resources to provide complete, accurate and timely information on this website, OWI Australia cannot and does not guarantee the completeness, accuracy and status of any of the information contained on this website. The world-wide legal and commercial realities and dynamics of website management and maintenance mean that visitors and users of any website should always question the completeness, accuracy and status of all information sourced from any web-site.

 

To the extent permitted by local and international laws, OWI Australia does not and cannot accept any liability or loss or damage or harm of any kind to person or property suffered by visitors and users of this web-site whether arising from the reliance on information contained in this web-site, or from links to or from this web-site, or from computer viruses, or from software hacking and malware, or from third parties (such governments and criminal organisations) monitoring or logging your visit to this web-site with or without the knowledge of OWI.

 

All visitors and or users of this website log on and access this website at their own risk.

 

OWI Australia uses its best endeavours at all time to act lawfully according to local and international laws so that the legitimate interests of all visitors and users of this website and OWI clients are always protected.

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PRIVACY

 

OWI Australia uses its best endeavours to comply at all times with local and international privacy laws. In Australia the Privacy Act 1988 (Cth) and relevant Australian Privacy Principles apply to personal information and data supplied to OWI Australia by visitors and users of the website and clients of OWI Australia generally. OWI Australia website visitors and users are warned that it is in their own best interests to be aware of local and international laws relating to the privacy of their personal and other information.

 

All personal and other confidential information sent to OWI Australia through this website, or by email or telephone or post is treated by OWI Australia as confidential, for use only for the purposes of visa applications and matters directed by OWI clients and their legal representatives and agents. OWI Australia is committed to maintaining client confidentiality and privacy whenever required and promises that it shall not use client information for any purpose other than as agreed with the client.

 

OWI Australia is an approved and registered provider of immigration assistance to clients in accordance with approval conditions, directions and guidelines issued by the Australian Government Department of Home Affairs, therefore client information may also be subject to the Australian Government’s specific privacy policies, practices and procedures as applicable to Australian Government VISA laws and practices and visa matters generally.

 

If you are uncertain or concerned about how the personal information and other confidential information of web-site visitors, users and OWI clients are used, stored and disposed of, then please direct your query to OWI Australia.

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